In our Contact Centre, we work together to make our customers
In our Contact Centre, we work together to make our customers’ best lives possible by providing a superior customer experience through every interaction.
To us this means that we will:
- Walk in the shoes of our customers, every step of their journey
- Listen and be responsive to their enquiries
- Be innovative in how we serve
- Have trained and competent staff, ready to offer exceptional service
- Always make our customers smile
Our Contact Centre Operations comprise of the following departments:
- Collections: Fraud, Debt Review and Recoveries
- Customer Services
- Document Vetting
- Workforce Planning
- Quality Assurance
- Multimdia
- Sales / New Business
See yourself as being part of such a team?
Bookmark our vacancies page and check in often, or follow us on LinkedIn and be the first to know when we advertise new positions.
