Contact Centre Specific Opportunities

THERE ARE NO ROLES AVAILABLE AT PRESENT IN OUR CONTACT CENTRE.

ALL JOB APPLICATIONS ARE SUBJECT TO THE CAREERS@CAPFIN TERMS OF USE

Contact Centre Team Leader
We have an exciting opportunity for a Team Leader in our Customer Services Department. The purpose of this job will be to manage a team of Consultants to achieve operational and performance targets, to ensure a professional company image is at all times portrayed by all Contact Centre Consultants.
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Real Time Analyst
We have an exciting & challenging position for an experienced person who is highly meticulous and enjoys working in a fast-paced environment.  The purpose of this role is to monitor the intra-day activities in operations and advise appropriate steps to address variations to the planned forecast and schedule, as well as ensuring the workforce management system has accurate information for payroll p
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